Betting Rules

1. General betting conditions

These rules apply to bets placed through Kahuna Casino where betting products are made available to you. A reference to a bet includes any wager, selection, entry or other transaction submitted through the website or an approved account interface. Some products, markets or promotions may have additional rules. Where additional rules apply, they will be made available with the relevant product or offer and should be read before you place a bet.

You must have an active account and be legally permitted to use the relevant service. You must be at least 18 years old and located in a place where online gambling is lawful for you. You are responsible for checking the laws that apply to your circumstances. Kahuna Casino may restrict or refuse access where required by law, regulatory obligations, account controls, location checks or responsible gambling measures.

You must provide accurate, current and complete information when opening and using an account. An account must be used only by the account holder. You must keep your login details secure and must not allow another person to place bets using your account. If you believe your account has been accessed by someone else, stop using it and follow the available account security process.

Your responsibility as a player

• Check the selected event, market, outcome, odds, stake and any applicable conditions before confirming a bet.
• Make sure your account details and payment information are accurate and belong to you.
• Do not place a bet while affected by alcohol, drugs, fatigue, pressure or another condition that may affect your judgement.
• Do not use the service for unlawful activity, money laundering, fraud, collusion or any other prohibited purpose.
• Keep records of your bets and review your account history regularly.
• Use the responsible gambling tools and account controls available to you if gambling stops being enjoyable or starts causing concern.

Kahuna Casino may carry out identity, age, location, payment and account verification checks. You may be asked to provide documents or information before certain account activities can be completed. If requested information is not provided, or cannot be verified, access to betting or account services may be limited in accordance with applicable requirements.

2. Placing and accepting bets

A bet is submitted when you select the relevant option, enter the stake and confirm the transaction using the available betting controls. A bet is not necessarily accepted merely because it appears in a bet slip, remains visible on screen or seems to have been submitted. Acceptance occurs only when the bet has been recorded by the betting system and a confirmation is displayed or otherwise made available in your account.

You should check your account history or bet confirmation after every transaction. If a bet does not appear as accepted, do not assume that it has been placed. If the same bet is submitted again, more than one bet may be recorded where the system accepts each transaction.

Odds, prices and bet information

Information shown on the website, including odds, prices, event times, market descriptions and availability, may change before a bet is accepted. Displayed information is provided for the purpose of selecting and reviewing a bet, but the terms shown at acceptance are the terms used for settlement, subject to these rules and any applicable product rules.

Kahuna Casino may correct obvious errors, technical errors, feed errors, pricing errors or other inaccuracies. If a bet is accepted because of a clear error, the bet may be reviewed and adjusted or cancelled in accordance with the applicable rules and law. An obvious error may include an incorrect price, an incorrectly described market, an impossible selection or information that is plainly inconsistent with the relevant event.

The minimum and maximum stake, available payment methods, account limits and other transaction conditions may vary by product, account, market or legal requirement. Any limit applying to your bet will be shown where relevant or communicated through the service. A requested stake may be reduced, rejected or subject to review. No bet should be treated as accepted for an amount greater than the amount confirmed by the system.

Cancellations and interruptions

A bet may be cancelled or made void where required by these rules, a specific market rule, a system or technical problem, an event disruption, an incorrect market presentation, a duplicate transaction, suspected misuse or applicable law. If a bet is cancelled or voided, the relevant stake treatment will follow the applicable rules.

You should not attempt to place or repeat bets during a known website outage, delayed display, connection failure or other technical interruption. A transaction may be delayed, duplicated or not completed. The account record and system transaction data will generally be used to determine whether a bet was received and accepted, subject to any review required to resolve an error.

Once a bet has been accepted, it generally cannot be changed by the player unless a specific cash-out, cancellation or amendment feature is clearly offered for that bet. The availability of such a feature is not guaranteed and may depend on the product, event status, system operation and applicable conditions.

3. Events, markets and settlement

Bets are settled according to the official result or outcome used for the relevant market. The applicable market rules may identify the result source, the time at which a result is determined and the conditions that apply if an event is postponed, abandoned, interrupted, rescheduled or changed. You should review those conditions before placing a bet.

Result information

Indicative results, live scores, statistics and commentary displayed on the website may be supplied by third parties and may be delayed, incomplete or subject to correction. They are not necessarily the final basis for settlement. Settlement may take place after an event has finished and the relevant result has been verified. A displayed result or account update may be corrected if later information shows that it was inaccurate.

If an event is postponed, abandoned, suspended or rescheduled, the bet will be handled according to the rules for that market. Depending on the product, a selection may remain valid, be carried forward, be settled using a qualifying result or be declared void. If no specific market rule applies, the matter may be reviewed using the available official information and applicable legal requirements.

Market descriptions and selections

• The selection must meet the conditions stated in the market description at the relevant time.
• A named participant, team, competitor, venue or other market element may be subject to the specific rules for that product.
• Changes to event details do not automatically mean that every bet is void; the outcome depends on the applicable market conditions.
• Where a market contains multiple selections, each selection may be assessed separately unless the market rules state otherwise.
• A bet that cannot be settled fairly because of a material error or missing information may be reviewed under the cancellation and error provisions.

Where a bet includes several selections or conditions, the result of each part may affect the overall settlement. Combination, multiple, system, same-event or other linked bets may have their own conditions. You should read the bet details shown before confirmation, including any requirements about all selections, qualifying outcomes, pricing or changes to the event.

Settlement records may be updated where an official result is corrected, a governing body changes a result, a market is found to have been settled incorrectly or an error is identified. If an adjustment is required, Kahuna Casino may correct the account record and any related balance in accordance with the applicable rules and law.

4. Payments, account reviews and responsible gambling

Any balance, return or other amount shown in your account is subject to verification, settlement and the applicable account conditions. A transaction may be held, reversed or reviewed where there is a payment issue, a security concern, a compliance requirement, a suspected breach of these rules or a need to confirm the identity and ownership of the account.

You must use payment methods that you are authorised to use. Payments from third parties, altered payment details, unsupported methods or transactions that appear unusual may be declined or investigated. You must not use the betting service to transfer funds for another person or to disguise the source or destination of money.

Responsible gambling

Gambling should be an entertainment activity, not a way to earn income or recover financial losses. Set a budget before you play and never stake more than you can afford to lose. Do not chase losses, borrow money to gamble, sell essential belongings or use gambling to manage stress or personal difficulties.

• Take regular breaks and avoid gambling for longer or with more money than planned.
• Keep gambling separate from household, rent, bill and savings money.
• Do not increase stakes simply because you have lost or because you expect a win.
• Use available deposit, spend, time-out, self-exclusion or other account controls when appropriate.
• Ask for support if gambling is affecting your finances, relationships, work, study, sleep or wellbeing.
• If you are worried about someone else’s gambling, encourage them to use available support services and account controls.

Kahuna Casino may apply account restrictions, cooling-off measures, self-exclusion controls or other interventions where a responsible gambling concern is identified or a player requests assistance. These measures are intended to support safer play and may affect access to betting products. You should not try to bypass a restriction by opening another account or using another person’s account.

Questions and disputes

If you believe a bet has been recorded, settled or displayed incorrectly, review the bet details and account history first. Keep the relevant bet reference, date, market information and any available screenshots. Raise the issue through the support or account channel provided on the website so it can be reviewed. Do not include sensitive payment information in an unsecured message.

A review may consider system records, transaction data, event information, market rules, account activity and any documents needed to verify the matter. The outcome may include confirming the original settlement, correcting an error, voiding an affected bet or taking another action permitted by the applicable rules. These Betting Rules do not remove any rights or protections that cannot lawfully be excluded.

These rules may be updated from time to time to reflect changes to the service, products, technology, legal requirements or responsible gambling practices. The version displayed on the website at the time of your bet will generally apply, unless a later change is required to correct an error, meet a legal obligation or protect players. By using the betting service, you confirm that you have read and accepted the rules that apply to your use of it.